Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Pamela Brooks Profile Image
    It's nice to know that you have an agent that will fight your battles for you!!!

    “Above and beyond service!!!! My mom got a letter from her insurance company regarding her flat roof, I wasn’t sure what to do so I sent an email to my agent and she took over right away. Instead of me calling, Heather took over for me and a satisfactory resolution is in sight! It’s nice to know that you have an agent that will fight your battles for you!!! Thank you FSI! You have outstanding agents!”

  • Tyson Rollins Profile Image
    Very professional, responsive and have competitive rates.

    “Very professional, responsive and have competitive rates. Definitely a top shelf operation.”

  • Lisa Profile Image
    Always great customer service and rates.

    “Have been with Florida Strategic for 4 years. Always great customer service and rates. Highly recommend them.”

  • chris griggs Profile Image
    Great service for years.
  • Joby Klei Profile Image
    She exemplifies nothing but professionalism and excellent customer service.

    “Heather Puffer is our current insurance agent for all of our insurance needs. She exemplifies nothing but professionalism and excellent customer service. She responds very quickly to any needs and always has a great solution! Thank you Heather! I would highly recommend her for any of your insurance needs!!

  • Evan Collins Profile Image
    Best customer service and the lowest home owners insurance premiums
  • Katie Crowe Profile Image
    Amazing, professional company.

    “Amazing, professional company. Wouldn’t work with anyone else.”

  • Lincoln Puffer Profile Image
    ...I've been saving hundreds of dollars a year since.

    “They advised me to make a few changes, like adding a third nail to my hurricane straps, and I’ve been saving hundreds of dollars a year since.”

  • Pam Easton Llewellyn Profile Image
    They usually have the best rates for Flood Insurance of anyone around.
  • Brooks Gasser Profile Image
    She is very knowledgable and attentive...

    “I cut mt rate in half on a new auto policy working with @[1500159605:Ashley] very quickly,. She is very knowledgable and attentive and look forward to finding a new home policy with her soon.”